Colliers Croft Luxurious Residential Care Home, Haydock
Welcome to Colliers Croft! Luxury and comfort in a real Home-from-Home
Colliers Croft is a beautifully designed, luxurious purpose-built Home, surrounded by attractive grounds. As well as providing a comfortable and welcoming environment for our residents, the building layout and décor at Colliers Croft has also been designed around the specific needs of those with dementia.
We provide residential care for the over 55s including dementia care, delivering personalised care designed to allow our residents to continue a full, sociable and stimulating life.
Colliers Croft has a CQC rating of ‘Good’ across all areas, including Safe, Effective, Caring, Responsive and Well-Led.
“As a daughter, I made one of the hardest decisions of my life to let Mum go into respite care. From our initial assessment, I felt assured that everything was going to be ok. Staff took a genuine interest in my mum and her current interests. She absolutely loved Colliers Croft and made friends with both staff and residents. So much so that she didn’t want to come home and is looking forward to her next stay. I think that speaks volumes in itself. Her room was lovely. Everywhere was clean and tidy and so welcoming. I can’t praise Colliers Croft highly enough. Thank you all for your wonderful care and compassion. Not just for Mum but to me too.” Debbie (daughter of resident)
Colliers Croft was recently visited by Healthwatch St Helens. We are very proud of the positive feedback we have received in their detailed report. You can read the full report here.
You can view the full Colliers Croft image gallery here.
Life at Colliers Croft, a new Highpoint…
At Colliers Croft our residents can enjoy our 62 state-of-the-art bedrooms, all of which have an en-suite with a shower, as well as a flat-screen TV, DVD player, mini fridge, Wi-Fi, and telephone.
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Activities for Wellbeing
Life’s Highpoints are the times when you’re having fun…
At Colliers Croft we believe that activities are absolutely key for our residents to continue to live fulfilling and happy lives.
Our dedicated Activities Coordinators deliver a programme of crafts, entertainers, outings, guest speakers and exercise programmes for each resident throughout the year. Along with celebrating milestones such as Birthdays, Life achievements and Seasonal festivity parties. You can view one of our monthly activities calendars here.
For residents who prefer engaging in individual activities these are also tailored to suit so that everyone can continue to develop their individual hobbies and interests.
Our residents can also enjoy reminiscing over a boardgame in our Pub room or take part in our activities which include watching a film in the cinema or using the interactive tables and iPads. Not forgetting the gardening, nature-watching and having fun ‘star gazing’ in the cushioned arbors outside!
“The care my mother has received has been excellent. All the staff, from the manager, deputies, seniors, carers, cleaners and catering staff, are so caring and understanding of my mother’s needs. She is treated with dignity and respect at all times. I would definitely recommend Colliers Croft Care Home to other members of the public who are looking for a home for their loved ones. A big thank you to all the wonderful staff.” D.C.(daughter of resident) September 2022
Meals at Colliers Croft
Meal times are a real high-point for our residents, an opportunity to enjoy home-cooked food while spending time with other residents. With seasonal menus that are balanced for a nutritious diet there are many tasty options to choose from every meal time. You can see one of our delicious weekly menus for Colliers Croft here.
Make sure that you come and enjoy our chef’s skills when you’re next visiting Colliers Croft!
Our Staff
All our staff at Colliers Croft, from our Admin Staff and Care Staff to our Maintenance Staff, Activities Coordinators and Registered Manager understand the importance of living by our Highpoint Care values of Respect, Teamwork and continued Learning.
Our staff have a challenging role that is hugely rewarding and fulfilling and which requires special levels of kindness and empathy. They nurture and cherish relationships between residents; their family and friends, ensuring residents receive the best possible relationship-led, person-centred care.
“My dad has been in this care home for nearly 12 months, after being admitted originally as respite and then made a permanent resident. In this time he has shown some very challenging behaviour which has been difficult to deal with as his daughter. The staff have been amazing with him, they have adapted to him and know how to deal with him. The deputy managers are always on hand to speak to and have been very reassuring. My dad is food obsessed and the home have happily organised that he has his favourite meal every day! Thank you so much for the care you give him, and us as a family!” Hayley (daughter-in-law of resident)
Demi D'Arcy
Rachel Sanders
From our residents
We’re proud to provide excellent care at Colliers Croft. Here’s what residents and their families have to say about us.
THANK YOU. We would like to thank you from the bottom of our hearts for all your care, love and attention giving to Cliff, and for making his home at Colliers a happy and memorable time over the years he spent with you all, and for all the support and assistance you have given the family throughout the time you had cared for cliff.
I cannot find the words to express my gratitude for the love, care and kindness you showed to mum during her life at Colliers. You were truly amazing with her and made the last couple of years of her life bearable. My family and I will miss seeing you all daily. Even on really bad days you made me smile and I always felt so welcome. On behalf of mum I would like to say a massive thank you and goodbye. All my love and best wishes.
Auntie lived here until her death Christmas 2019. Mum and l would visit. When mum needed to go into care last year, due to covid we could not look round but we knew that mum loved visiting auntie and liked the set out of the home. It is modern, lot of space, coffee shop which mum loves, hairdresser, chiropractors and doctor goes in. Lovely bedroom with t.v. and fridge. We know mum is safe and has caring carers that look after her
I was a volunteer at Colliers Croft before I had to have urgent surgery that left me in a wheelchair. Upon leaving hospital I had to find somewhere to live while my house was being altered. I told my consultant I was going nowhere but Colliers Croft Care Home. I am so glad I stuck to my guns. Although I knew the staff I was treated no differently to any other resident. The Home is like a hotel. It is kept clean and tidy. I and other residents were continually offered a drink. The food is first class. Everything is made from scratch. The cakes are to die for. I was a resident for 12 months and it broke my heart to leave. I will always be eternally grateful to the staff and management. The manager said I could still go back as a volunteer, but of course I will have to wait until all this with Covid is over. I miss the staff and residents so much.
May I say a big thank you to you and your amazing staff for the love and care you’re giving my mum and for helping her settle in Colliers Croft, my little grandchildren think it’s a hotel, well, I think they’re right.
We wanted to say cheerio and a huge thank you to all staff and residents at Colliers Croft on behalf of our mum. We also wanted to particularly thank Donna, Jackie and their wonderful team on the second floor for the safe care, kindness, patience, courtesy and friendship shown to Ruth since she moved in, in September 2013. You are all truly exceptional people providing a fantastic home to frail people like our mum.
My mum who has dementia, has been living here for over 3 years. Apart from being a lovely bright modern home the staff go above and beyond for the people in their care. Throughout the pandemic they have been amazing with my mum whilst making sure we are kept in the loop with what's going on. I have no doubt that this is one of the best homes in the area. I wouldn't have chosen anywhere else.
Making the decision to find a care home for my mum was so upsetting and difficult for me and the family but colliers Croft have been amazing! Mum is really happy; they are such lovely caring people who treat all their residents as their own family. It is very welcoming and cosy the bedrooms are lovely and have large lounges and dining areas all which are very clean. The staff go out of their way to keep the residents happy and entertained. I can phone the home anytime and staff will always talk to me and reassure me if I have any concerns and I can phone mum whenever I want. This past year has been extremely difficult not being able to go in and visit but I know mum has had the best care anyone could receive and they have even organised for FaceTime/ zoom appointments so we can see our loved ones and have a chat . I can't thank colliers Croft enough for what they do for mum and the care they show me and all the other families of residents.
For more information, or if you would like to find out how and what we do to take care of our residents, please do not hesitate to contact us on 01744 454546, fill in our quick enquiry form or email our customer services team on customer.services@highpointcare.co.uk and we will be happy to answer any and all of your questions.
Frequently Asked Questions
What types of care does Highpoint Care offer in Colliers Croft?
Colliers Croft is a residential care home for over-55s. It provides 24-hour personalised care, and staff are trained in providing care for residents with dementia type illnesses too.
When will I need to pay my own fees?
In most cases, residents are responsible for paying their own fees. If your “capital” is valued under £23,250, then your local authority will provide assistance. Capital means your house, savings and any investments you have.
If your spouse still lives in your home this is “disregarded” when calculating your capital balance. Any joint accounts will be split 50:50.
What happens if my property is my only asset I own when I need to move into a care home and it will take time to release funds from it?
Speak to the care home and they will be able to advise you about their policy.
Speak to your social services about the 12 week property disregard scheme where social services will fund your fees while you sell your home. You may still need to pay a top up if the local authority only pays at their rate.
What if I don’t want to sell my house?
You may be eligible for a Deferred Payments scheme. This is where the local authority pays your fees and takes a charge on your house. They will charge you interest. All local authorities operate the scheme slightly differently so you will need to contact them directly.
When will the NHS pay for care home fees?
If you have complex health needs, the NHS will meet your care home fees. This funding is known as Continuing HealthCare (CHC) and is not means tested. There are very strict criteria and most nursing home residents are not eligible. There is more guidance on the NHS website.
What does the care home fee cover?
The fee should cover your accommodation costs, meals and essential care. Before you choose a home, check out what extras are chargeable. For example, hairdressing, physiotherapy and chiropody are often charged on top of fees.